Shipping FAQ

If you are in the United Arab Emirates, you can enjoy these 4 shipping options. We want you to have the best and convenient way of delivering your orders. Below are the options:

1.) Pick-up: : Our representative will contact you once your order is ready for pick up. By default, you can pick up your order at our Showroom located at:
Showroom No. 7, Ground Floor, Bin Shabib Building, UmmRamool, Dubai
or Call +971 4 2277995 or WhatsApp +971 56 403 0466 to further assistance.

2.) Standard Delivery: Our most popular delivery option. Cost is 12 AED or FREE on orders over 100 AED. Delivery time is maximum 1-3 working days depending on your location in UAE. For our customers outside of UAE, delivery time is maximum 7 to 14 working days and the shipping charge would depend on the package weight and the destination country.

3.) UAE Out of City Limits (Remote Areas): Cost is 25 AED for all Remote areas within in UAE, delivery time is Maximum 5 working days.

4.) Same Day Delivery: It speaks for itself. Order and receive on the same day. Good only if you order before 12 noon else it will be delivered at the soonest possible time on the same day. Cost is 25 AED. This option is available only within Dubai.

No need to worry. Samawa Global has its own fleet of vehicles and have also collaborated with many shipping companies to deliver your items all around UAE.


No need to worry. We have partnered with DHL, Fedex, Aramex and Postaplus for delivery to most countries around the globe. However there could be restrictions on number of Pcs that can shipped as perfumes comes under dangerous goods. For inquiries on international orders, please send an email to ebuy@samawaglobal.com.
ELECTRONIC products can only be shipped within UAE and Gulf Countries only.
Rest be assured that your request will be worked upon ASAP.

Yes, you can. Our payment gateway is secured and maintained by Mashreq Bank. We accept Mastercard, Visa and American Express

First, we apologize for the inconvenience. Payment using is your Paypal Account not yet available as one of your payment options due to some technical reasons. Even though that we want you to have the best options available but for the moment it is not possible Paypal has not fully integrated their system with the United Arab Emirates Dirhams (AED). Enabling Paypal on our website will include additional costs and expenses. As a decision, we will park the idea for the time being but will certainly have it once Paypal makes AED available. And secondly, as one of the major banks in the UAE, Mashreq Bank provides us the payment gateway services for you to pay your order using Credit or Debit Card. Rest be assured that your details are secured.

As a decision, we will park the idea for the time being but will certainly have it once Paypal makes AED available.

And Secondly, as one of the major banks in the UAE, Mashreq Bank provides us the payment gateway services for you to pay your order using Credit or Debit Card. Rest be assured that your details are secured.

Yes, it is very possible for UAE customers, and we welcome it. The good news is there is no additional charges!

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